Mission & Values

SoundExchange helps the music and creative community thrive in the digital age. As the premier digital collective management organization in the world, it is our mission to support, protect and propel the music industry forward. We’re committed to:

Advancing creative growth
We have delivered more than $7 billion in digital royalties to the creators of music and those who support them. We stand for the creative community, which in turn fuels artistic growth and the future of digital music.

Being a trusted resource
We’re the independent nonprofit at the intersection of music and technology. Our board reflects diverse interests – artists, major labels, independent labels, unions and artists’ representatives. We unite all behind the singular cause of supporting the value of music.

Delivering exceptional service
We have the privilege of serving the music industry. Every customer, every question, and every payment that comes through our organization is met with care, efficiency and integrity.

Our Core Values:

Excellence:

ROCK EVERY PERFORMANCE

The digital industry moves too fast for rehearsals. We bring it every time. Each interaction with a customer is our chance to show the SoundExchange way. We’re industrious, accountable, creative and we make excellence fun.

Stewardship:

RESPECT WHY WE’RE HERE

We have the privilege to serve as stewards of the creative community. Whether a customer gets paid in tens or millions through our platform, it is our responsibility to be efficient, transparent and painstakingly accurate. We invest in the latest technology to ensure our operations uphold this standard.

Integrity:

DO THE RIGHT THING

Our greatest honor is the trust that the music industry gives us every day. We coalesce multiple and competing interests, and stand firmly on the side of music. There’s no grey area in integrity. We lead with it in every customer interaction, royalty processing, and industry issue.

Advocacy:

CLAP THE LOUDEST

Music is our passion and our purpose. Our staff hails from across the music ecosystem – current artists, recent reps, former label executives, and more. We fight for fairness, and the value and future of music.

Forward-Thinking:

SPOT THE NEXT BIG THING

We’re groundbreakers. Trendsetters. We were the first solely digital collective management organization. We’re the industry’s source for every new market turn. We stay nimble, curious, and resourceful to catch the next big wave, and spot the swell behind it.

Teamwork:

TAKE CARE OF THE BAND

If there’s a cooler place to work, we haven’t found it. Smart people, with a unified focus, produce unimagined outcomes. We love working together, what we represent, and what we do. We want every employee’s experience at SoundExchange to be a highlight of his or her career.