July 2, 2014
In an effort to streamline our service for recording artists, record labels and their representatives, we have developed a new, online access tool available 24/7. We call it SoundExchange Direct. Registered artists and labels who received payments in May and June 2014 have been invited to join.
SoundExchange Direct allows users:
- Access statements, both in summary and in track-level detail
- Download 3 years of statement history
- Edit contact and account info, payment or bank information
- Manage multiple SoundExchange accounts from one place, and add guest users
- Upload and manage repertoire
We believe this service will bring a whole new level of connectedness to SoundExchange, and will provide our users with a truly seamless online experience.
If you have not received an invite yet, don’t be discouraged. SoundExchange Direct will be inviting new registrants on a rolling basis during quarterly distributions.. Your royalty balance must reach the minimum payment threshold for a quarterly distribution before you will receive an invitation. We will send out a new batch of invites in the September 2014 payment distribution to those that meet the quarterly payment threshold of $10.
While the site will allow for much greater access and functionality, we are continuing to assess its structure and will introduce enhancements as we develop them.
Our service team is available at 1-800-961-2091 or firstname.lastname@example.org.