This is an important announcement to all Licensees regarding our payment address.
Effective October 12, 2021, the SoundExchange payment mail and delivery service P.O. Box address will change to a new location in Philadelphia. If you currently submit payments by mail or delivery service, please update your records starting October 12, 2021 to use one of the two addresses below. We will follow up with a reminder in early October.
Regular Mail delivery:
PO Box #715202
Philadelphia, PA 19171-5202
Overnight courier address:
Lockbox Services – #0075202
401 Market Street
Philadelphia, PA 19106
Payments prior to October 12, 2021 (address change effective date) should continue to be submitted to the current Baltimore address. The Baltimore P.O. Box address will be in service for a short time after the address change date to ensure no payments are lost in transition.
If you currently pay us by credit card, e-check, ACH, or wire, there are no changes. If you are not currently using Licensee Direct for payment submission, we encourage you to do so. Licensee Direct offers expedited payment processing and convenience for payments up to $100,000.
If you have any questions, a member of our Licensee Relations team will be happy to assist you. We can be reached at [email protected] or by phone at 202-559-0555.