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About SoundExchange

Since forming in 2003, we have established ourselves as the premier music tech organization with a mission of building a fairer, simpler, and creator‐focused industry. Through a combination of proprietary solutions, emphasis on data, and advocacy efforts, SoundExchange works with 3,600+ digital service providers to collect and distribute digital performance royalties – more than $10 billion – on behalf of over 650,000 creators and rights owners. 

Title: Technical Product Owner
Department: Technology 
Job Location: Washington, DC or anywhere US (continental)
Reports To:  Lead, Technical Product Owner
Supervisory Role: No 
FLSA Status: Exempt

Position Summary:

At SoundExchange, we have re-architected and rebuilt our core enterprise software platform to support our rapidly growing and evolving business. Our new software platform is a set of cloud-native, federated systems that are highly scalable, accurate, and modular, leveraging both custom-built and 3rd party components. We are seeking a Technical Product Owner to become a member of our growing Product Owner team within the Technology Department. This person will be an experienced leader that excels in a dynamic, fast-moving, agile environment and is passionate about developing high quality, scalable software. 

The position will focus on building and enhancing the products and data platforms that ensure accurate and efficient royalty payments to SoundExchange members, international partners, and affiliates. It will require working closely with our business and engineering teams to grasp intricate financial and legal rules, operational workflows, and the technology systems supporting them. Industry experience in start-ups, publishing and/or recording rights is sought after.

Succeeding in this role requires recognizing and prioritizing strategic opportunities to build data transparency and self-service products while contributing to the continuous evolution of our platform. The ideal candidate should deeply understand product ownership/product management, be skilled at identifying business and end-user needs, have technical expertise, and a proven leadership track record in product development.  

Essential Functions:

  • Set product/platform priorities, aligning them with business priorities and the strategic vision.
  • Deepen teams understanding of accounting and operational workflows, business rules, and platform scalability and limitations.
  • Translate business priorities into a roadmap for product/platform features.
  • Follow product development, discovery and delivery processes and practices to deliver high quality of product/platform features.
  • Manage cross-product risks and interdependencies.
  • Establish and measure metrics for product roadmap and delivery.
  • Build and maintain strong relationships with key stakeholders.
  • Collaborate with the Lead, Technical Product Owner on long-term product planning, initiatives, processes, and best practices.
  • Support and lead the implementation of key solutions for new business solutions 

Required Knowledge, Skills, Abilities (KSAs):

  • Ability to solve complex problems with many constraints, using good judgment to assess risks and opportunities
  • Effective communication and influencing skills with both business and engineering partners, including the ability to present well-structured, data-supported arguments
  • Experience using modern methods for product strategy, continuous discovery, and delivery
  • Ability to successfully collaborate with engineers, designers, and company leaders
  • Expertise in Scrum and Agile software development within a product environment
  • Adaptability to learn various business functional areas such as engineering, operations, customer service, or finance

Required Education, Certifications/ Licenses, Related Experience:

  • Bachelor’s degree or equivalent experience
  • At least 5 years specifically working on technology-powered products as Technical Product Owner or Product Manager
  • Hands-on experience leading the design, development, deployment, and iteration of internal facing and/or B2C products
  • Experience in the music and/or fintech industry is a bonus 

ADA Specifications:

  • This position requires the ability to spend majority the time viewing computer monitors

Travel Requirements:

  • This position requires overnight domestic travel less than 20% of the time
  • Anticipated travel will be by car, air, and/or train

Note:

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

DEI Statement:

At SoundExchange, we empower creators and help share the future of music. One way we do this is by respecting our team members' diverse voices, varied perspectives, and distinct backgrounds. We are intentional in creating an inclusive culture where we recognize that equity is greater than equality and all employees have the opportunities and support needed to thrive. We strive to create teams that reflect the music community we serve – every individual’s unique attributes and abilities are valued and are part of how we innovate, create, and deliver experiences to the creators we champion.

Accommodations:

SoundExchange is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the SoundExchange Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis.  If you need an accommodation, please email [email protected]